JOSE L. HERNANDEZ

(214-673-6454) JLHernandez8281@live.com

 

OBJECTIVE     To obtain a position where it allows me to apply my skills, experience and education.

 

EDUCATION   ITT Technical Institute                                                        Richardson, Texas

                            Associate of Applied Science Degree                            July, 2002-September,2004

                            Information Technology

 

Skills          Software knowledge includes: 3G INVEX, TEMS, AGILENT, X-CAL, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe Premiere, Adobe After Effects, Macromedia Flash, Discreet 3D Max.

                            Bilingual in English and Spanish.

 

WORK EXPERIENCE

                                                                                                                                                                                                    Retail Sales Consultant                                                                  Allen, Texas                                                                                                                                   At&T                                                                                              (06/2012-present)

·          Greet customers and set up new accounts or do upgrade.

·          Sell GSM,UMTS, 3G & 4G wireless phones with features, accessories, with rate plans. As well sell U Verses packages, internet service and TV service.

·          Educated customers about their rate plan, wireless phone and features.

·          Take bill payments and answer any questions about bill issues.

 

              Promoter/Marketing Field Representative                                                        Dallas, Texas

              HTC/Market Star/ Create                                                                                (12/2011-06/2012)

·          Promoter HTC devices with different  mobile companies.

·          Promoter product while trying to increase HTC sales.

·          Report sales numbers, issues or any other information about HTC products.

·          Market HTC Brand to consumers in order to up sale products

              Sales Associate                                                                                                  Plano, Texas

              At&t One Solution                                                                                                  (05/2010-12/2011)

·          Greet customers and set up new accounts or do upgrade.

·          Sell GSM,UMTS, 3G wireless phones with features, accessories, with rate plans. As well sell U Verses packages, internet service and TV service.

·          Educated customers about their rate plan, wireless phone and features.

·          Take bill payments and answer any questions about bill issues.

              Associate RF Engineer(Drive Tester)                                                        Odessa, Texas

           Telnet                                                                                                                (03/2010-03/2010)

·          Two Days project collecting data for CLEAR WiMax using X-Cal.

·          Drive between Odessa and Midland Texas shifts of 10 hrs per day.

              Assistant Manager                                                                                                  Allen, Texas

              Wilsons Leather                                                                                                  (10/2006-01/2009)

Ÿ          Managed daily Operations of the store, give great customers service and supervised a group of 3-10 employees.

Ÿ          Assist with paper work and opening and closing operations in a daily bases.

Ÿ          Assist and help customers with finding items, sale products and giving information on the products.

Ÿ          Calculated daily profit and Deposited daily balance.

              Associate RF Engineer(Drive Tester)                                                        Plano, Texas

              MobileComm Professionals Inc.                                                                      (04/2003-08/2006)

Ÿ          Collecting GSM and TDMA data using 3G INVEX, TEMS, and X-Cal for different wireless phone clients and conduct 911 tests calls.

Ÿ          Upload data into online server and download new map sites to next day testing.

Ÿ          Troubleshoot the computer when systems would go down.

Ÿ          Drive 4-6 maps a day & travel to different states to collect data.